Water Softener & Reverse Osmosis Services in Rigby, Idaho
Water Softeners Plus LLC · Licensed Plumber Serving Rigby & Jefferson County
Rigby city water is classified as "hard" — and if you're on a well outside town, your water is likely much harder. Either way, you're dealing with Rocky Mountain groundwater loaded with dissolved minerals that cause scale, damage appliances, and dry out your skin. We install NuGen Fusion XT water softeners engineered specifically for these conditions.
7–10.5
GPG city water
(classified "hard")
15–25+
GPG typical
well water nearby
5,600
Rigby
residents
Rigby's Water: Hard in Town, Harder on Wells
Rigby draws its city water from groundwater wells, same as every community in this part of Idaho. Based on aggregated data from EPA, USGS, and state lab sources, Rigby's municipal water falls in the "hard" classification — typically 7 to 10.5 grains per gallon (121–180 ppm). That's enough to cause visible scale on fixtures, spots on dishes, and accelerated wear on water heaters and appliances.
That said, Rigby's city water is somewhat less extreme than neighboring Idaho Falls (14+ GPG) or Ammon (14 GPG). But "less extreme" doesn't mean "not a problem." At 7–10.5 GPG, you're still well into the range where the Water Quality Association recommends a water softener — and where the damage to your home's plumbing and appliances accumulates year after year.
The City of Rigby publishes annual Consumer Confidence Reports (CCR) on their water department page if you'd like to see the full water quality breakdown.
On a well outside Rigby? Your water is almost certainly harder.
A lot of homes in Jefferson County sit outside Rigby city limits on private wells. That well water doesn't get any municipal treatment, and it draws from deeper in the aquifer where it has more contact time with mineral-rich rock. We regularly test wells across the area at 15 to 25+ GPG — and some test far higher than that.
If you're on a well, two things matter: first, get your water tested so you know what you're dealing with. Second, strongly consider pairing a water softener with a reverse osmosis system for your drinking water. A softener engineered for Rocky Mountain hard water handles the hardness. An RO system handles everything else — nitrates, arsenic, and other contaminants that city treatment would normally catch but wells don't get.
We test well water for free. Call Chad at (208) 419-7372.
Our Services in Rigby
Water Softener Installation
NuGen Fusion XT — American-made and engineered for hard Rocky Mountain water. NSF/ANSI 44 certified, lifetime tank warranty. Includes unit, all plumbing, programming, and 400 lbs of salt.
See all services →$1,799
Carbon Filter Installation
For Rigby city water customers — a whole-house carbon cartridge filter that removes chlorine, taste, and odor before it reaches your softener. NSF certified. Cartridge lasts 18–24 months. (Not needed on private wells.)
Learn more →$1,099
Reverse Osmosis Installation
Purified drinking water at your kitchen tap. Removes ~98% of dissolved solids. Especially important for homes on wells without city treatment. Installed under the sink or in your utility room.
See all services →$699
City Water Package
Carbon cartridge filter + NuGen Fusion XT softener. Recommended for Rigby customers on city water — chlorine removed before it reaches your softener, soft water at every tap. Save $199.
See full pricing →$2,699
Softener + RO Bundle
Recommended for properties on private wells around Rigby. Soft water for every tap and appliance, plus purified drinking water at the kitchen sink. Save $199.
See full pricing →$2,299
Free Water Assessment
We test your water at no cost — city or well. You'll get your exact hardness number and an honest recommendation. No obligation, no pressure.
Schedule yours →Free
Why Rigby Homeowners Choose Us
A licensed plumber does the whole job. Chad Baxter has over 24 years of plumbing experience, and in Rigby the man who tests your water is the same man who runs the copper, sets the unit, and programs it. No subcontractor crew, no handoff, no salesman selling one thing and a stranger installing another. One person, start to finish, standing behind the work.
Equipment built for the water you actually have. The NuGen Fusion XT isn't a big-box softener sized for average U.S. water. It comes out of Lindon, Utah from a maker with over 35 years spent on Rocky Mountain homes, so it's built to chew through Rigby's in-town hardness and the tougher numbers a well outside the city limits will throw at it. It carries NSF/ANSI 44 certification — performance checked by an outside lab, not just printed on a brochure — plus a lifetime tank warranty, 10-year resin warranty, and 5-year electronics warranty. That's how long a unit lasts when it's matched to the water it's treating.
We actually show up out here. Rigby is a small town — you don't have a dozen plumbing companies lined up to choose from, and the big national water-treatment brands don't really work Jefferson County. They'll take a call from Idaho Falls; a farm road outside Rigby is a different story. Chad drives out to Rigby and the country around it as part of his core service area, not as a favor squeezed in from the city — and whether you're downtown or on a well past the edge of town, it's the same published price and the same install.
Prices you can see before you call. $1,799 for a water softener installed. $1,099 for the carbon filter. $699 for RO. $2,299 for the softener + RO bundle. Those numbers hold whether you're in downtown Rigby or out on a farm road in Jefferson County — no coming-out-to-look surprise, no small-town markup. See our full pricing breakdown.
What hard water costs in Rigby
Based on a $1,799 NuGen Fusion XT softener installed by a licensed plumber. Estimate only — your real numbers depend on your habits and appliances.
Want this number confirmed with a free in-home test? Chad will text you to set it up.
Want your exact hardness number? Chad tests your water free, at your home.
(208) 419-7372Ready for Better Water in Rigby?
Whether you're on city water or a private well, we'll test it for free and give you an honest recommendation. No pressure, no upsells — just the right equipment for your water, installed right.
Nearby Service Areas
Frequently Asked Questions
How hard is the water in Rigby, Idaho?
Rigby city water is classified as 'hard' based on EPA, USGS, and state lab data — typically falling in the 7 to 10.5 grains per gallon range (121–180 ppm). That's enough to cause noticeable scale buildup and appliance wear. Well water outside Rigby city limits often tests significantly higher. A free water test from Water Softeners Plus will tell you your exact number — call (208) 419-7372.
How much does a water softener cost in Rigby?
Water Softeners Plus installs NuGen Fusion XT water softeners — engineered for hard Rocky Mountain water — in Rigby for $1,799. That includes the unit, all plumbing connections, programming, and 400 lbs of salt. A whole-house carbon filter to remove chlorine before the softener (for Rigby city water customers) is $1,099. Reverse osmosis is $699. The City Water Package (carbon + softener) is $2,699. The Softener + RO Bundle (great for wells) is $2,299. The Complete Home Package is $3,299.
Do I need a water softener if I'm on a well near Rigby?
Almost certainly yes. While Rigby city water is classified as hard at 7–10.5 GPG, well water in Jefferson County and the surrounding agricultural areas typically tests much higher — often 15 to 25+ GPG. Wells also aren't treated for anything, so pairing a water softener with a reverse osmosis drinking water system gives you the most complete protection.
Do you serve the areas outside Rigby city limits?
Yes. We serve all of Rigby and the surrounding Jefferson County area, including homes on wells outside city limits. We also serve nearby Ririe, Idaho Falls, Ammon, Rexburg, and all communities within 100 miles.
Do you offer free water testing in Rigby?
Yes. We test your water at no charge — whether you're on city water or a private well. You'll get your exact hardness number and an honest recommendation. No obligation. Call Chad at (208) 419-7372.